IMPORTANT PLEASE READ:

IF YOU ARE FEELING UNWELL WITH SORE THROAT, CONTINUOUS COUGH, TEMPERATURE DO NOT COME TO THE SURGERY.

REMAIN AT HOME, SELF ISOLATE AND IF REQUIRED CONTACT NHS111 USING THEIR ONLINE TOOL.

If you or someone you know are experiencing a crisis and need urgent mental health support call 111 (or visit www.111.nhs.uk) and speak to the NHS Mental Health Triage Service.

UPDATE FROM THE SURGERY AND HOW OUR SERVICES ARE BEING RUN:

• PATIENTS IN THE HIGHER RISK CATEGORIES HAVE BEEN CONTACTED

• SICK NOTES (MED3) WILL NOT BE ISSUED FOR SELF ISOLATION OR SOCIAL DISTANCING - "After 7 days, it is for the employer to determine any evidence they require, if any, from their employee. This does not need to be a fit note (MED3) issued by a GP or any other doctor." - FOLLOW THIS LINK FOR FURTHER INFORMATION https://111.nhs.uk/isolation-note/

• THE MILTON PARK SITE IS NOW CLOSED TO OUR PATIENTS

• URGENT / ESSENTIAL FACE TO FACE APPOINTMENTS WILL CONTINUE TO BE AVAILABLE.

• ALL NON ESSENTIAL / ROUTINE REVIEW APPOINTMENTS WILL BE POSTPONED UNTIL A LATER DATE IF THEY CANNOT BE COMPLETED BY PHONE

• ALL GP APPOINTMENTS WILL BE TRIAGE'D BY TELEPHONE BEFORE ANY DECISION CAN BE MADE REGARDING ATTENDING THE SURGERY

• NURSE / HCA / BLOOD TEST APPOINTMENTS WILL BE CONTACTED BY PHONE PRIOR TO ATTENDING TO ENSURE YOU ARE WELL ENOUGH TO COME TO THE SURGERY

• DO NOT BRING URINE SAMPLES TO THE PRACTICE UNLESS WE ASK YOU TO DO SO

• USE E-CONSULT - ITS AVAILABLE 24/7 SO HELPS AVOID THE USUAL PEAKS OF PATIENTS CONTACTING THE SURGERY

• EXTENDED ACCESS CLINICS WILL STOP WITH IMMEDIATE EFFECT, THE SURGERY HOURS WILL BE 08:00 - 18:30 MON - FRI

• MEDICATION WILL BE ISSUED FOR AN INITIAL 56 DAY SUPPLY

• DO NOT GET TEMPTED TO PURCHASE MEDICATION FROM ANYWHERE OTHER A LEGITIMATE SOURCE, YOU DO NOT KNOW WHAT YOU ARE BUYING !

• QUANTITIES OF INHALERS WILL BE LIMITED TO ONE WHERE APPROPRIATE

• REPEAT MEDICATIONS CAN BE ORDERED USING SYSTMONLINE, OR BY EMAIL www.esp.scripts@nhs.net. PAPER REQUESTS MUST BE A LAST RESORT AS COVID 19 CAN SURVIVE UP TO 72 HRS ON A SURFACE

• IF YOU HAVEN'T YET NOMINATED A PHARMACY PLEASE DO SO ASAP AS SCRIPTS WILL NOT BE COLLECTIBLE FROM THE SURGERY

• PRIVATE MEDICAL REQUESTS WILL ONLY BE ACCEPTED FOR KEY WORKERS AS IDENTIFIED BY THE GOVERNMENT. OTHER REQUESTS WILL BE CONSIDERED CASE BY CASE

The above measures are all based on the advice given by NHS England. They allow us to use the resources we have available in a way that patients that must be seen are still seen by a clinician.

Remember: STAY ALERT, CONTROL THE VIRUS, SAVE LIVES.